Online Resources FAQ

Here are some frequently asked questions. For help using our online resources, check out our video tutorials below!

 

How do I login?

When logging in to any online resource, select Bridgewater Public Library and enter your library card number and PIN.

  • Enter your library card number without any spaces
  • Your PIN number, by default, is the last four digits of your phone number (unless you have requested a different number). If you have forgotten your PIN Number, you can have it emailed to the email address listed in your library record. You may also call the Library at 508-238-2000.

What if I don't have a library card?

Patrons can register for a temporary virtual library card for immediate access to online resources. Online registrants will be required to pick up a physical card before the virtual card expiration date in order to continue using library resources.

For even more online resources, register for an eCard from the Boston Public Library.

Why doesn’t the library buy every best selling title in ebook format?

Not all publishers will sell ebooks to libraries and library consortia.  As of January 2012, we are unable to purchase new releases from Penguin (eBook and audio book) or any title by Simon and Schuster, Macmillan, Hachette, and Brilliance Audio.  Harper-Collins requires that we purchase a new copy of a title after 26 uses.

Why do I have to wait for an ebook? Aren’t these virtual?

Libraries have to purchase an ebook in the same way they purchase physical books.  The publishers require us to abide by one copy/one user model just as we do with physical books.  We try to anticipate which titles will be popular by purchasing extra copies but we don’t have the funds to buy enough copies to fill every patron request immediately.

Hoopla provides instant access — no wait times or hold lists — to a growing collection of ebooks and digital audiobooks. Check out all the offerings on the hoopla website or through its Apple or Android app.


Hoopla Tutorial: Learn how to use this service to instantly borrow ebooks, audiobooks, comics, music, movies, and TV shows!

 

Educational Resources Tutorial: Learn about educational resources to help with homework and improving your academic skills. Resources are geared mostly for children and teens but some are for college level students and may even be helpful for adults!